Banquet Houseperson | Buffalo Marriott HARBORCENTER

• Job Type: Part-time

• Pay: $16.50 per hour

• Work Location: In person

• Benefits:

  • Health insurance
  • Paid time off
  • 8 Paid holidays
  • Marriott Hotel Discounts
  • 2 Complimentary night hotel stays per year at any Shaner Hotel property
  • 1 Complimentary meal per shift worked
  • Located on bus and metro routes.

Description:

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
• Set up and break down function rooms and event spaces based on group specifications and hotel standards.
• Refresh banquet rooms throughout events according to the schedule and service expectations.
• Ensure cleanliness, organization, and proper functioning of all banquet equipment and service areas.
• Maintain safe food and beverage handling practices in alignment with hotel, brand, and company policies.
• Collaborate with team members to provide seamless event service and support.
• Respond promptly and professionally to guest needs, delivering outstanding customer service at all times.
• Stay knowledgeable about hotel amenities, services, and local attractions to assist guests with inquiries.
• Perform other duties as assigned by management.

• Prior experience in a similar role within the hospitality or events industry preferred.
• Familiarity with banquet room setups (e.g., theater, classroom, U-shape) and standard equipment.
• Ability to handle cleaning chemicals safely and follow proper sanitation procedures.
• Strong communication and interpersonal skills with a team-first attitude.
• Knowledge of local attractions and events is a plus.