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Mainframe Operator

Info Origin Inc.Pontiac, MI🇺🇸United StatesPosted 3 Sept 2026

Why This Role Stands Out

This hybrid Mainframe Operator role at Info Origin Inc. offers a fantastic opportunity to hone your incident management and monitoring skills within a respected technology company, with potential for growth in a collaborative environment. If you have a strong background in mainframe operations and a knack for quickly resolving critical incidents, you'll thrive here as you contribute to vital IT infrastructure. Don't miss out on the chance to advance your career in this dynamic position!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Pontiac, MI, United States
Posted
6 days ago
Triage

Job Description

Job Description

  • Functions as a Level 1 Incident Manager for critical incidents/events relating to various IT technology. Quickly create, escalate, triage and track customer technology related incidents. 
  • Excellent communication skills necessary to collaborate with IT staff, customers and vendors. 
  • Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services. 
  • Monitors mainframe control consoles, periodically checking system performance. May assist with the review/validation of mainframe job control language. Perform deliveries as assigned and must be able to lift 50 pounds. 

       Environment

  • Technical Environment(s); Must have an in-depth knowledge and at least 5 years of experience with Microsoft Teams. What’s Up Gold, Pingdom, PRTG, IBM Mainframe

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