Project Management Office(PMO) // ONSITE // LOCALS to IL

Job Title: Project Management Office(PMO); LOCALS to IL

Location: Chicago, IL;

Duration: Long term Contract

Mode of Work: ONSITE ;

I am also including the Job Description below:

Job Description:

We are seeking an experienced and proactive PMO to serve as a key strategic partner on our client's onsite delivery team in the USA. The ideal candidate will be responsible for driving project governance, ensuring adherence to standardized processes, facilitating cross-functional collaboration, and enabling data-driven decision-making across multiple projects and programs.

This role is critical in strengthening delivery predictability, improving transparency, and supporting the evolution of a high-performance delivery culture. The PMO Manager will act as a bridge between client leadership, delivery teams, and internal stakeholders, ensuring alignment with business objectives and project success.

Key Responsibilities:

• Governance & Process Excellence:
• Establish and maintain standardized project management processes, templates, and frameworks (Agile, Waterfall, Hybrid).
• Implement and monitor KPIs, health checks, and delivery dashboards (e.g., Jira, Power BI, Confluence).
• Conduct regular project status reviews, risk/issue assessments, and escalation management.
• Stakeholder & Client Engagement:
• Serve as a trusted point of contact for client leadership, delivery managers, and business stakeholders.
• Facilitate executive-level reporting, steering committee meetings, and milestone reviews.
• Proactively identify and resolve impediments impacting project delivery.

Agile & Delivery Enablement:

Support Agile transformation initiatives, including sprint planning, backlog refinement, and retrospectives.

Champion continuous improvement through learning sessions, process audits, and feedback loops.

Partner with Scrum Masters, Product Owners, and Engineering leads to ensure smooth execution.

Data-Driven Decision Making:

Develop and maintain real-time dashboards for project performance, resource utilization, and delivery forecasts.

Analyze project trends, identify risks early, and recommend corrective actions.

Knowledge Transfer & Documentation:

Create and maintain comprehensive documentation (One-Pagers, process guides, RACI matrices) for transparency and scalability.

Support onboarding and knowledge sharing for new team members and projects.

Compliance & Reporting:

Ensure adherence to internal policies, client standards, and regulatory requirements (e.g., ISO 27001, HIPAA, PCI DSS if applicable).

Prepare and deliver regular reports to senior leadership and client executives.

Qualifications & Skills:

Education: Bachelor's degree in Business, Engineering, Computer Science, or related field. PMP, Scrum Master (CSM/PSM), or Agile certifications are a plus.

Experience: 8+ years in PMO, project management, or delivery leadership roles, preferably in IT, software development, or digital transformation.

Technical Proficiency:

Expertise in Jira, Confluence, MS Project, Power BI, Excel, and other collaboration tools.

Familiarity with Agile frameworks (Scrum, SAFe, Kanban), DevOps, and CI/CD pipelines.

Soft Skills:

Exceptional communication, negotiation, and influencing skills.

High emotional intelligence, cultural sensitivity, and ability to work across time zones and teams.

Strong organizational and time management skills with attention to detail