SENIOR TECHNICAL PROJECT MANAGER

·         We are seeking a strong Enterprise Delivery / Technical Delivery Lead to act as the delivery accelerator between the client’s business, product, operations, and technical teams and the offshore delivery team. This is not a passive coordination role; the candidate will be responsible for actively driving access, requirements, data, decisions, dependencies, and blockers to keep delivery moving.

·         The ideal candidate will have strong consulting, stakeholder management, technical delivery, and enterprise coordination experience, with the ability to navigate complex organizations and work independently with senior stakeholders.

·         Act as the onsite coordination and communication point between client stakeholders and the offshore delivery team.

·         Work closely with Product, Operations, ServiceNow, Jira, Confluence, EDI, SAP, Security, and Platform teams.

·         Drive and follow up on access requests, data extracts, system walkthroughs, approvals, clarifications, and technical dependencies.

·         Translate discovery and delivery requirements into precise client requests, including:

·         Required data fields

·         Date ranges

·         Source systems

·         Access requirements

·         Code repositories

·         Configuration artifacts

·         SOPs and process documentation

·         Coordinate with SMEs, application owners, data owners, and technical teams to obtain required information and resolve open questions.

·         Validate that data extracts, documentation, configurations, and other artifacts received from client teams are complete, accurate, and usable.

·         Facilitate system walkthroughs and working sessions to help offshore teams understand business processes, application behavior, system flows, and data ownership.

·         Proactively identify and resolve delivery blockers, dependencies, risks, and issues.

·         Maintain and regularly update:

·         Dependency tracker

·         Decision log

·         Risk and issue log

·         Action tracker

·         Escalation tracker

·         Establish a strong working cadence between client and offshore teams, ensuring priorities and expectations are clearly communicated.

·         Drive timely decisions and follow-ups rather than simply scheduling meetings.

·         Escalate unresolved issues to the appropriate stakeholders and ensure closure.

·         Provide regular status updates to leadership and relevant stakeholders.

·         Ensure decisions, requirements, and action items are properly documented and communicated.

·         Take ownership of delivery outcomes and continuously push activities toward completion.

·         Strong experience in technical delivery, consulting, program/project coordination, or enterprise delivery management.

·         Demonstrated experience working with large, complex enterprise organizations.

·         Strong stakeholder management skills with the ability to work with senior client stakeholders, technical teams, SMEs, and offshore delivery teams.

·         Proven ability to navigate organizational structures and obtain information, approvals, access, and decisions.

·         Experience managing cross-functional dependencies, risks, issues, and blockers.

·         Strong understanding of technical delivery terminology and enterprise application environments.

·         Hands-on familiarity with tools such as Jira, ServiceNow, and Confluence.

·         Ability to understand discussions around data, system access, applications, integrations, repositories, configurations, and process documentation.

·         Excellent verbal and written communication skills.

·         Strong organizational, follow-up, and problem-solving capabilities.

·         Ability to work independently, manage ambiguity, and take ownership of outcomes.

·         Strong persistence and ability to drive stakeholders toward timely closure.

·         Experience working in healthcare, financial services, retail, or other highly complex enterprise environments.

·         Exposure to EDI, SAP, ServiceNow, or enterprise integration environments.

·         Experience working with distributed/onshore-offshore delivery teams.

·         Experience in consulting or client-facing delivery roles.

·         Knowledge of enterprise data flows, application dependencies, and system ownership models.

·         Note: Direct EDI experience is not mandatory. The key requirement is the ability to understand enterprise technical environments, navigate stakeholders, obtain required information/access, and actively drive delivery.

·         Stakeholder Management

·         Technical Delivery Leadership

·         Enterprise Coordination

·         Requirement Clarification

·         Dependency & Blocker Management

·         Risk & Issue Management

·         Client Communication

·         Problem Solving

·         Escalation Management

·         Documentation & Follow-through

·         Onshore/Offshore Coordination

·         Independent Decision Making

Location: Irving TX Hybrid

Client: Mckesson

Years of experience: 14+ Years

Position Overview

Key Responsibilities

Required Qualifications

Preferred Qualifications

Key Competencies

Ideal Candidate Profile

The ideal candidate is a credible, proactive, and persistent delivery professional who can enter a complex client environment, quickly identify the right stakeholders and system owners, obtain the required information and access, remove blockers, and keep the delivery team moving. They should be comfortable challenging delays, following up with senior stakeholders, managing ambiguity, and taking ownership until the required outcome is achieved.