Spa Sales Associate (Base + Commission + Bonuses)

Benefits: Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule

High-Performing Spa Sales Associate (Full-Time) – Base + Commission + Bonuses

We’re not just looking for someone to simply answer phones or check-in clients - we're looking for someone who wants to be the face of our spa and a driving force behind an exceptional guest experience. If you're positive, dependable, energized, and motivated we would love to meet you to see if you fit our team! We are seeking a new full-time member of our spa sales associate team with open availability who wants to become a core leader of our front desk team - someone our guests can count on and teammates can rely on!

At Hand & Stone New Albany, this is a performance-based sales position where your ability to connect with clients, suggest services, and convert memberships directly impacts your income and growth.

Hand & Stone New Albany is a high-volume, award-winning spa, creating consistent opportunities to build relationships, hit goals, and earn more!

What You’ll Do

This is a sales-driven role focused on client experience and results: Convert inquiries into booked appointments and long-term members Consistently hit (and exceed) membership, gift card, and enhancement sales goals Recommend services, upgrades, and packages based on client needs Manage front desk operations, scheduling, and client flow Deliver a high-energy, professional client experience from check-in to check-out Handle client concerns confidently and professionally Stay sharp on promotions, services, and products Who This Role Is For You enjoy sales and take pride in hitting goals You’re confident recommending services and discussing pricing You thrive in a fast-paced, client-focused environment You’re self-motivated and take ownership of your performance and income You want a role with growth and purpose, not just a job This Role Is NOT For Someone looking for a low-pressure or purely administrative front desk job Someone uncomfortable with sales goals, upselling, or performance metrics Someone who prefers a slow-paced environment Someone not open to feedback, coaching, or continuous improvement ✅ Qualifications Sales or customer service experience (membership sales strongly preferred) Strong communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Comfortable working evenings and weekends Coachable, adaptable, and results-oriented Compensation & Perks Base hourly + uncapped commission + performance bonuses Paid time off Health, Dental, Vision, 401k Free monthly massage or facial Discounts on services and products Paid training and ongoing development Incentives, contests, and growth opportunities About Our Team

Hand & Stone New Albany is a multi-year top-performing location, known for strong results, team culture, and growth opportunities. We value accountability, teamwork, and high standards—and we support our team in reaching their full potential.