Quick overview
Job description
Job Overview:
The Associate QHSES Assurance Specialist can utilise existing QHSES Systems procedures to solve routine or standard problems. They receive instruction, guidance, and direction from others within the team, and they will leverage their conceptual knowledge of theories, practices, and procedures related to QHSES Systems and Tools.
Key Tasks and Responsibilities:
- Drive QHSES strategic thinking and action across the organization
- Perform routine QHSES system reliability training for all end users in an SME Super Administrator
- Monitor for effectiveness and assist in solving standard problems within the QHSES Enterprise System
- Support project teams with system implementation, metrics, and report
- Review application specifications to ensure they meet product requirement
- Gather input from Users to ensure company documents and procedures align with the current system functionality
- Process legacy data imports from previous management systems into current QHSES Systems
- Maintain project profile up to date and all correlated records when key approvers change
- Assist in the preparation and analysis of monthly QHSES KPI reports for Directors
- Set priority to ensure timely completion of tasks by interpreting end User’s needs and assessing requirements
- Provide technical support and troubleshoot system issues reported by users
- Monitor system performance and coordinate enhancements and upgrades to end users
- Generate and distribute reports, dashboards, and performance metrics
- Administer module configurations (Incidents, Audits, Inspections, Actions, NCR, etc.)
- Monitor data quality and drive corrective actions for incomplete or inaccurate records
Essential Qualifications and Education:
- Bachelor’s Degree preferred in a relevant field of study
- Knowledge of QHSES System design, development, testing integration, and implementation
- Experience with System Admin over QHSES Systems, assisting IT with data imports, front and back-end record modifications
- Ability to work as a Team Member and act as a Team Leader
- Maintain key competencies associated with the QHSES Function
- Outstanding communication and presentation skills, both written and oral
- Excellent customer service abilities and stakeholder engagement
- Strong problem-solving and troubleshooting capabilities with the ability to exercise mature judgment
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