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Full timeTechnology

Field IT Support Technician

HelloTechMayfield, Kentucky🇺🇸United StatesPosted Sep 21, 2026

Why this role stands out

This hybrid role offers you the chance to leverage your technical expertise and problem-solving skills to make a real impact on customers' daily lives, with the flexibility to set your own schedule and enjoy competitive daily earnings. If you're passionate about technology and excel at providing exceptional customer service, you'll thrive in this dynamic environment with a leading nationwide tech support service. Apply today to grow your career while helping others embrace technology!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationMayfield, Kentucky, United States
Swift

Job description

Join HelloTech, a leading nationwide tech support service, and turn your tech skills into a rewarding career helping others! As a Technician, you will provide in-home customer support and installations for various technology products including TV setups, computer repairs, and smart home devices. Ideal candidates will have a passion for technology, strong problem-solving abilities, and excellent customer service skills. Engage with clients to ensure swift and effective technological assistance in their everyday lives while setting your schedule and enjoying competitive daily earnings.

Responsibilities

  • Visit customers' homes to install, troubleshoot, and repair technical products like TVs, computers, and smart home devices.
  • Provide knowledgeable and friendly customer service to assist clients with their technology needs.
  • Ensure effective setup and connectivity of customer devices within their home networks.
  • Educate customers on how to use installed products and provided services for maximum benefit.
  • Maintain accurate documentation and service records of all customer interactions and installations.

Required Skills

  • Proven technical proficiency in handling modern tech gadgets
  • Strong problem-solving skills and the ability to diagnose and resolve technical issues
  • Excellent verbal communication skills
  • Ability to manage time effectively and handle a flexible work schedule
  • Comfortable working in various home environments

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