Ecommerce Specialist

Lovisa is looking for an eCommerce Specialist, who is passionate about creating seamless digital experiences, managing daily website/app operations and using data to drive online commercial results.

Key Responsibilities:

· Responsible for daily management of website & app in line with eCommerce strategy to drive trade.

· Own the end-to-end management of website & app operations – including content, merchandising, search, promotions and product collections to enhance user engagement and optimize conversion.

· Proactively identify opportunities to enhance website experience and performance.

· Responsible for monitoring website friction points, conversion rates and customer behaviour.

· Report on sales trends, customer funnels, search and merchandising initiatives on daily/weekly/monthly/yearly basis.

· Keep finger on the pulse with competitor activity and market best-practices.

· Collaborate with cross-functional teams including creative, IT, planning and customer service to deliver ecommerce objectives.

· Ensure website content, product information, promotions and campaigns are executed accurately.

· Provide guidance and support to eCommerce Coordinator.

About You:

- 3-5 years’ experience in eCommerce or similar

- Exposure to global or international teams/markets is highly desirable

- Strong knowledge of commercial trading, ecommerce merchandising and conversion rate optimization

- Confident managing a large volume of skus

- High attention to detail whilst in fast-paced environment

- Comfortable working autonomously and taking initiative

- Experience with Shopify, GA4, merchandising platforms and product information management tools.