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Senior Application Support Engineer - Incident Mastery

JobtailorMelbourne, Victoria🇦🇺AustraliaPosted 24 Aug 2026

Why This Role Stands Out

This hybrid role offers you the chance to become a go-to expert, mastering complex technical challenges and driving impactful solutions within a reputable company. You'll thrive here if you're a proactive problem-solver eager to collaborate and grow your skills in a supportive team environment. Don't miss this opportunity to elevate your career!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

Jobtailor is seeking an experienced Application Support professional to act as the primary contact for escalated product issues and to lead hands-on service delivery. You will be a senior member of a small team, owning triage, investigation, and resolution of complex technical problems.

You will drive resolution pace, collaborate with Development, QA, and Product teams, and develop deep product expertise to share knowledge across partner teams.

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