Strategic Service Delivery Manager-Managed Services
Why This Role Stands Out
This hybrid role offers a fantastic opportunity to drive customer satisfaction and continuous improvement within Canon's esteemed managed services division, fostering significant career growth in operations and project management. If you excel in governance, stakeholder collaboration, and proactive problem-solving, you'll thrive in this dynamic environment and contribute to a globally recognized brand. Apply now to leverage your expertise and advance your career with Canon!
Quick Overview
Job Description
Canon Business Services in Australia is seeking a Service Delivery Manager to lead IT service delivery across a portfolio of managed services. You will drive customer satisfaction, governance, and continuous improvement while collaborating with Account Managers, operations teams and stakeholders to ensure contractual commitments are met.
The role emphasises governance, escalation management and proactive service improvements, with hybrid work arrangements at Macquarie Park.
Similar jobs
- TF
Equip Security Operations Lead
NewTransport for NSW
Sydney🇦🇺A$163.1k - A$182.7k/yrHybrid21 hours agoContinuous ImprovementVendor ManagementOperations & Project Management - AB
National Operations Manager
NewAussie Broadband Limited
Melbourne, Victoria🇦🇺Hybrid22 hours agoContinuous ImprovementProcess ImprovementStakeholder ManagementOperations & Project Management - KI
Facilities & Technical Operations Lead
NewKingpin
Sydney🇦🇺Hybrid23 hours agoComplianceRegulatory ComplianceOperations & Project Management - LN
Remote APAC Cyber Operations Director
NewLive Nation, Inc
Australia🇦🇺Remote23 hours agoTechnology - MM
Senior Cyber Operations Lead: Threat Response
MU Murdoch University
Western Australia🇦🇺Hybrid3 days agoTechnology - ME
Senior Data Center Operations Lead - Remote-Friendly
Megaport
Brisbane, Queensland🇦🇺Remote3 days agoTechnology