Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
United States
Posted
Yesterday
Capacity PlanningHelp Desk
Job Description
- Supervise Epic application design, development, maintenance activities of applications under direct purview
- Collaborate with end users to design Epic Beacon workflows by suggesting corrective adjustments or enhancements
- Determine staffing requirements, perform capacity planning for resources and supervise the work of direct reports to ensure that team is functioning effectively and efficiently
- Serve as a mentor, resource, and primary advisor for team members
- Lead all phases (e.g. design, build and testing) of small to medium-size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows.
- Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to optime.
- Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements.
- Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required.
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