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Desktop Support Engineer

SSI PeopleFishkill, NY🇺🇸United StatesPosted Sep 29, 2026

Why This Role Stands Out

This on-site Desktop Support Engineer role at SSI People offers a fantastic opportunity to directly impact employee productivity and develop your technical troubleshooting skills in a supportive environment. If you excel at problem-solving and delivering excellent customer service in a Windows environment, you'll thrive here, contributing to a company renowned for its people-first approach. Apply today to join a team dedicated to building lasting relationships and providing exceptional experiences!

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Fishkill, NY, United States
Posted
2 days ago

Job Description

Job Title: Desktop Support Engineer
Location: Fishkill, New York (On-Site)

Job Summary: We are recruiting for a hands-on technical support opportunity where strong customer service and fast problem-solving make a real impact every day. Our team is looking for someone who can help keep employees productive by resolving hardware, application, and technology issues with professionalism and urgency.

Responsibilities:

  • Provide responsive support for device hardware, application issues, requests, and user needs across in-person and virtual channels.
  • Research, diagnose, resolve, or escalate technical and procedural issues using multiple tools and documented processes.
  • Deliver a welcoming customer experience while maintaining consistent service quality and satisfaction.
  • Work flexibly to support employees on-site and remotely while keeping stakeholders informed of progress.

Required:

  • Desktop / End User Support experience in a Windows environment
  • Strong troubleshooting and problem-solving skills
  • Excellent customer service and communication skills
  • Experience supporting desktops, laptops and Barcode scanners.

About SSI People: With over 26 years of industry experience, SSi People has built its reputation and expertise on putting people first. Everything we do works toward delivering exceptional experience for our consultants, our clients, and our internal team. Through a genuine commitment to people in everything we do. We have developed refined processes and a stellar internal team to deliver talent quickly. More importantly, we focus on building long-term relationships, not transactions. Putting people first is just what we do well.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from SSi People and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

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