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Manager, Publisher Partnerships

KargoNew York🇺🇸United States

Quick overview

SeniorityMid Senior

Work modeHybrid

LocationNew York, United States

OnboardingMicrosoft ExcelTriageInstagram

Job description

Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our dynamic teams work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world’s most premium platforms. Taking a Creative Science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Kargo is growing rapidly and currently has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland.

Who We Hire

Techies who want to build the future. Creatives who want to design it better. Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn’t stop to ask what’s next, because they’re already building it.

The Opportunity

Kargo is hiring a Publisher Partnerships Manager to protect and grow revenue for our most valuable publisher relationships. This role owns the day-to-day health of a portfolio of premium digital media partners—monitoring performance, solving technical issues, and delivering the kind of consultative service that makes Kargo indispensable. When this role is firing, publishers are hitting their revenue goals, churn risk is low, and Kargo is the partner they call first. This is a hybrid role requiring onsite presence 4 days per week.

The Daily To-Do

Monitor performance data consistently across all accounts, flagging and addressing revenue trends before partners raise them—bringing recommendations, not just reports
Drive publisher retention and growth across your book, treating each partner's revenue goals as your own
Prepare and deliver quarterly business reviews with competitive insights, performance analysis, and forward-looking recommendations that partners cite as genuinely useful
Triage supply-side technical issues—header bidding, integration bugs, reporting discrepancies—independently, closing them out in partnership with product and ops
Execute new publisher onboarding smoothly from introduction to first monetization milestone, with minimal friction and clear communication throughout
Generate, interpret, and present reporting that surfaces actionable insights for publisher partners
Work fluidly across internal teams—ops, product, sales—to get things resolved quickly, staying solutions-oriented when multiple accounts have competing urgent needs

Qualifications

3–4 years in a publisher-facing role at an SSP, DSP, or ad tech platform, with an insider's understanding of the supply side of the ecosystem
Fluency in programmatic fundamentals—supply/demand dynamics across mobile, video, and CTV, including how inventory quality and fill rates are driven
Hands-on experience with header bidding, VAST, OpenRTB integrations, and/or Amazon TAM
Proficiency in Excel for performance analysis—pivot tables, lookups, and functions used regularly, not occasionally
Strong written and verbal communication skills; comfortable leading calls, QBRs, and partner-facing presentations independently
Technical credibility and composure under pressure—troubleshooting independently before escalating, and handling difficult partner conversations with professionalism and calm
Preferred: an existing book of publisher relationships and experience onboarding new supply partners from contract through technical integration

In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. In addition to base salary, this role is eligible for variable compensation — either the Kargo Sales Incentive Plan (sales roles) or an annual discretionary bonus (all other roles). Actual compensation may vary based on factors such as geographic location, work experience, education, and skills.

U.S Salary Range

$70,000—$80,000 USD

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