Business Systems Analyst - POS

Duration: 6+ months
Compensation: $70-75/hr
Location: 3 days onsite per week in any of the following locations:

• Quincy, MA
• Chicago, IL
• Sali
• Salisbury, NC
• Scarborough, ME
• Carlisle, PA

We are seeking a senior Business Systems Analyst to support complex POS and Payments platforms across a large-scale retail environment. This role combines hands-on technical analysis, solution design, system integration, and end-to-end delivery.
Key Responsibilities:

• Own solution design, configuration, integration, and implementation across POS and Payments platforms
• Lead initiatives from requirements and design through testing, deployment, and production support
• Serve as an SME for payment processing flows, store systems, payment devices, and integrations
• Partner with Product, Engineering, Architecture, Retail Operations, Finance, and vendors
• Lead troubleshooting and root cause analysis for complex P1/P2 production issues
• Support PCI, audit, compliance, and operational controls
• Drive improvements in scalability, reliability, monitoring, automation, and system performance
• Mentor junior analysts and promote best practices across requirements, testing, and delivery

Required Experience:

• 5+ years of experience in solution design, systems integration, or senior business systems analysis
• Strong knowledge of the credit/debit payments ecosystem, including authorization and settlement flows
• Experience with POS systems, payment gateways, and payment devices such as Verifone or Ingenico
• Experience supporting large-scale retail environments; grocery or fuel is a plus
• Strong requirements, troubleshooting, communication, and stakeholder management skills
• Experience delivering complex technology initiatives end to end

Preferred:

• ACI Retail Commerce Server (RCS)
• OpenEPS, ServerEPS, WebEPS, or Common Client
• PIN pad configuration, key management, and estate management
• POS platforms such as Storeline, Emerald, or Toshiba ACE
• PCI compliance, Agile delivery, and platform modernization experience

26-01258
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