Service Alarm Technician

Service Alarm Technician | Hartford, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions dedicated to protecting, connecting, and optimizing businesses. With a global presence and a commitment to client success, this company empowers over 13,000 colleagues worldwide to make the world a safer place through innovative technology and unparalleled service.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues both individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications using a digital change control tracking system.
• Produce clear technical documentation for system deployments.

What You'll Need

• High School diploma or equivalent.
• C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Experience with fire alarm systems (Bosch, Silent Knight preferred; Simplex, Notifier, Edwards, Siemens, etc. a plus).
• Familiarity with network communications and IP addressing.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a generous company match.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!