Quick overview
Job description
This is a W2 position
Job title: IT - Network Engineer
Job ID: 14300
Client/Agency: State of South Carolina SCDOR
Location: Columbia, SC
Scope of the project:
- Effectively interact and communicate with peer to Director-level IT professionals.
- - Provide feedback to team regarding product issues, enhancements and new features.
- - Must have initiative, drive and be a self-starter.
- - Ability to ask pertinent questions of others.
- - Proactively seek to identify, communicate and implement process related improvements.
- - Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders.
- - Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
- - Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels.
- This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
- - Good customer skills, be attentive to detail, and responsive to customer tickets.
- 13+ Years of Experience in IT
- 3+ Years of Government Experience (Federal/State/Local Municipality)
- VMware Certified Professional (VCP) Certification OR 5+ additional Years of Experience in Vmware.
- 8+ Years of Experience with Enterprise environments with known issues on both the SAN and VMware front.
- 8+ Years of Experience with VMware ESX administration.
- Experience with Capacity Planning based on technical analysis research.
- A Bachelor's degree in information technology systems, computer science, or related field
- Highly self-motivated, a team player and attention to detail.
- Strong interpersonal, written, and oral communication skills.
- Able to effectively prioritize tasks in a high-pressure environment.
- Strong customer service skills.
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