QA -Lead

Key Responsibilities:

QA activities across multiple eCommerce initiatives based on SFCC.

Define and implement test strategies, test plans, and defect tracking processes

Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks

Review and optimize test cases to ensure maximum coverage and efficiency

Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts.

Report and track quality metrics and ensure adherence to release timelines

Actively participate in sprint activities, requirement walkthroughs, and go-live planning.

Develop and execute test plans, test cases, and test scripts for Salesforce applications.

Hands-on experience with Salesforce 3rd party integrations like CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.

Hands-on experience with Shipping Methods/Configuration.

Hands-on experience with different viewport executions.

Required Skills and Qualifications:

5+ years of experience in QA, with at least 2+ years in a QA role

Proven experience testing Salesforce Commerce Cloud (SFCC) platforms

Strong working knowledge of the SFCC Business Manager tool and configurations

Deep understanding of the e-commerce domain, user journeys, and buying flows

Experience working in Agile/Scrum environments

Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.)

Strong analytical, leadership, and problem-solving skills

Excellent stakeholder communication and reporting abilities

Exposure to automation testing is a plus