Solutions Architect Lead - West Coast

• Lead enterprise fintech integrations at scale.
• Remote role with bonus, equity, and leadership impact

About Our Client
Our client is a high-growth fintech technology company that provides enterprise-grade solutions.
Job Description

• Lead customer implementations from kickoff through production deployment
• Serve as primary technical contact during on-boarding and integration
• Guide customers through API, SDK, and platform integrations
• Gather technical and business requirements
• Design scalable implementation solutions
• Manage project timelines, risks, deliverables, and stakeholder communications
• Partner with Product and Engineering teams on complex technical issues
• Develop implementation documentation and integration best practices
• Provide customer feedback to internal teams
• Mentor and support implementation/integration team members
• Help establish scalable on-boarding processes and implementation standards

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant

• 7+ years of experience in Solutions Architecture, Technical Account Management, Integrations Engineering, Professional Services, Implementation Management, or similar customer-facing technical roles.
• Proven success leading enterprise SaaS implementations from discovery through production deployment.
• Strong API integration expertise, including REST APIs, OpenAPI, JSON, SDKs, Postman, and technical troubleshooting.
• Ability to translate complex technical requirements into scalable solutions while effectively managing technical and business stakeholders.
• Experience serving as the primary technical contact for customers throughout the on-boarding and implementation lifecycle.
• Demonstrated ability to manage multiple concurrent implementations, balancing timelines, risks, priorities, and customer expectations.
• Strong problem-solving skills and experience partnering with Product and Engineering teams to resolve complex technical challenges.
• Experience creating implementation documentation, integration playbooks, and repeatable on-boarding best practices.
• Leadership experience in a player-coach environment, mentoring team members while remaining hands-on with customer engagements.
• Fintech, payments, fraud, identity, compliance, AML, risk, or other regulated technology experience strongly preferred.
• Thrives in high-growth SaaS environments and enjoys building scalable processes, improving customer outcomes, and driving operational excellence.

What's on Offer

• Bonus eligibility
• Equity participation
• Fully remote work environment
• High visibility across Product, Engineering, and Customer teams
• Opportunity to shape a growing integration function
• Leadership responsibilities with hands-on technical work

Contact
Sarah Richards
Quote job ref
JN-552