Aviation Noise & Flight Tracking Coordinator

Career Level: 7 | Career Family: Data Intelligence | Career Sub-Family: Business Data Analytics and Data Science

The Aviation Noise & Flight Tracking Coordinator supports the Aviation Noise Operations Manager in the delivery of Dublin Airport's aircraft noise management and noise mitigation programmes. The role is responsible for aircraft noise monitoring, flight track analysis, complaint investigation, stakeholder engagement, environmental reporting, regulatory compliance and the implementation of noise mitigation initiatives.

Working closely with internal departments, consultants and community stakeholders, the coordinator provides technical analysis and operational support to ensure effective noise management, compliance with environmental obligations and continuous improvement in aviation noise performance. The role also supports the management and development of the airport's noise monitoring infrastructure, flight tracking systems, environmental monitoring programmes and community engagement activities.

• Manage aircraft noise complaints, conducting investigations using noise monitoring and flight tracking data, and provide timely, evidence-based responses.
• Monitor aircraft noise performance, flight tracks, NPR adherence and operational procedures using our noise and flight track monitoring system, identifying trends, anomalies and operational issues.
• Investigate noise events, flight track deviations and operational irregularities, producing reports, maps and technical assessments as required.
• Maintain, analyse and enhance noise, flight tracking and complaint databases, supporting performance monitoring and continuous improvement.
• Prepare regulatory submissions, compliance reports, environmental reports and responses to audits, inspections and regulatory requests.
• Coordinate the deployment, maintenance and operation of permanent and temporary Noise Monitoring Terminals (NMTs), including stakeholder liaison for site access and installations.
• Prepare technical reports, presentations, briefing materials and performance updates for internal stakeholders, community groups, airport forums and external stakeholders.
• Support community engagement initiatives and maintain public-facing noise information resources, including WebTrak, the Noise Information Portal and airport noise webpages.
• Provide technical advice on aircraft noise management, flight tracking, environmental monitoring and noise mitigation measures, supporting compliance with regulatory and ICAO requirements.
• Support the delivery of aircraft noise management projects, monitoring initiatives and system enhancements, working with internal stakeholders and service providers to improve monitoring, reporting and analytical capabilities.

Experience

• Minimum one year of experience in an aviation, environmental or analytical role.
• Experience analysing and interpreting complex datasets and preparing technical reports.
• Experience working with specialist monitoring, reporting or operational systems.
• Experience engaging with internal and external stakeholders and managing competing priorities.
• Experience in environmental monitoring, aviation operations, flight tracking, community engagement or regulatory compliance would be advantageous.
• Experience using noise monitoring systems, GIS software, Power BI or similar analytical tools would be desirable.

Skills

• Strong analytical and investigative skills with the ability to interpret technical and operational data.
• Excellent problem-solving and critical-thinking abilities.
• Proficient in Microsoft Office applications, particularly Excel (including pivot tables, formulas and data analysis), Word and PowerPoint.
• Strong written communication skills, including technical report writing and stakeholder correspondence.
• Effective presentation and stakeholder engagement skills.
• Ability to work independently while contributing effectively within a multidisciplinary team.
• Strong organisational skills with excellent attention to detail.
• Ability to manage multiple projects, priorities and deadlines simultaneously.
• Experience with Power BI, GIS platforms and data visualisation tools is advantageous.
• Commitment to continuous improvement and professional development.
• Demonstrates daa values and behaviours.

Education & Qualifications

• Educated to diploma or degree level in Aviation, Environmental Science, Environmental Management, Data Analytics, Engineering or a related discipline.
• Understanding of airport operations, aircraft flight procedures, air traffic management and aircraft noise management principles is desirable.
• Knowledge of environmental regulations, regulatory reporting and aviation industry practices is desirable.
• Understanding of GIS, data visualisation and environmental monitoring systems would be advantageous.
• Knowledge of GDPR and data management requirements.

Mandatory Practicing/Training/Compliance Certification

• Valid driving licence is desirable, as occasional travel to noise monitoring sites and stakeholder locations may be required.