Commercial Outside Sales Representative (HVAC & Plumbing)

Job Description
Job Description
Description:

Position Summary
Plimpton & Hills is seeking a driven and relationship-focused Commercial Outside Sales Representative to grow business across Connecticut, Massachusetts, and New York. This role is responsible for identifying new business opportunities, developing existing customer relationships, and driving sales growth within the commercial plumbing, HVAC, heating, and industrial markets.

The ideal candidate is a self-starter who enjoys building long-term customer partnerships, uncovering project opportunities, and delivering value-driven solutions to contractors, facility managers, municipalities, and commercial customers. This position offers the opportunity to leverage the strength of an established regional distributor while directly impacting territory growth and customer success. Why Join Plimpton & Hills?

Established industry leader with a strong regional reputation
Competitive compensation and incentive opportunities
Vehicle allowance
Comprehensive benefits package
Strong support from inside sales, operations, purchasing, and leadership teams
Opportunity to represent leading plumbing, HVAC, heating, and industrial product lines
Career growth opportunities within a growing organization
Location
This position may be based from any Plimpton & Hills branch location throughout Connecticut, Massachusetts, or New York and requires regular travel to customer locations throughout the territory.

Essential Functions
Business Development & Sales Growth
Develop new commercial business opportunities within an assigned territory
Prospect, qualify, and secure new contractor, commercial, and industrial accounts
Build and maintain a strong pipeline of opportunities to support continued territory growth
Achieve or exceed established sales, revenue, and profitability goals
Identify project opportunities and position Plimpton & Hills as a preferred supplier
Promote company initiatives, vendor programs, and strategic product categories
Account Management
Build and maintain strong relationships with existing customers and key decision-makers
Increase account penetration and expand share of wallet within existing customer accounts
Conduct regular customer visits to maintain visibility and strengthen partnerships
Provide exceptional service and support throughout the sales process
Follow up on quotes, proposals, and opportunities to maximize conversion and customer retention
Customer Engagement & Territory Management
Maintain an active field presence through customer visits, jobsite visits, networking, and prospecting activities
Develop a strong understanding of customer operations, challenges, and business goals
Recommend products, services, and solutions that align with customer needs
Monitor market conditions, competitive activity, and industry trends within the territory
Maintain accurate records of customer activity, opportunities, and sales pipeline within CRM systems
Team Collaboration
Partner with branch teams, inside sales, purchasing, operations, and vendor representatives to support customer success
Coordinate resources to ensure timely project execution and customer satisfaction
Assist in resolving customer concerns and identifying opportunities for continuous improvement
Contribute to a positive team environment and support overall company growth objectives
Compensation & Benefits
Competitive salary commensurate with experience
Uncapped earning potential through performance-based bonus and commission programs
Eligible to participate in the company’s comprehensive benefits package, which includes medical, dental, and vision insurance.
401(k) retirement plan with company match.

Paid time off and paid holidays. Opportunities for professional development and growth. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Requirements

Qualifications
Minimum of 3 years of outside sales experience in HVAC, plumbing, PVF, industrial distribution, mechanical contracting, or a related industry
Demonstrated success developing new business and growing existing customer relationships
Strong prospecting, negotiation, and relationship-building skills
Ability to identify customer needs and deliver consultative sales solutions
Experience managing a sales territory and maintaining a structured sales pipeline
Strong organizational, communication, and time management skills
Ability to work independently while collaborating effectively with internal teams
Experience using CRM systems and other sales tools to manage customer activity
Valid driver's license and acceptable driving record required
Bachelor's degree preferred; equivalent industry experience will be considered in lieu of a degree
Physical Requirements
Ability to travel regularly throughout the assigned territory
Ability to sit, stand, walk, drive, and use standard office equipment for extended periods
Ability to occasionally lift and move materials weighing up to 50 pounds
Work is performed in office, branch, warehouse, customer, and jobsite environments
Ability to work both indoors and outdoors in varying weather conditions