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Lead Oracle EBS Specialist

Donato Technologies IncDallas, TX🇺🇸United StatesPosted Oct 7, 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Dallas, TX, United States
Posted
4 days ago
OracleArticulateERPContinuous ImprovementMicrosoft Office

Job Description

Role Overview:
  • We are seeking an experienced Oracle EBS ERP lead to manage the solution governance/ delivery and support for Oracle EBS financial applications.
  • The lead needs to have a solid hand on background in Oracle EBS/SaaS in Order to Cash and Procure to Pay cycles.
  • We need to lead the support, maintenance, continuous improvement of support and delivery of the support for the client.
  • The role will be responsible for managing production support operations, stakeholder engagement, service management, KPIs and ensuring system stability aligned with business objectives always.
Key Responsibilities
  • Client point of contact for daily operational delivery and issue resolution.
  • Deliver weekly and monthly status reports and performance reports.
  • Develop and distribute operational performance reports and analytics to applicable stakeholders.
  • Continually refine and improve Operations and Service procedures, standards, and policies to conform to firm and client requirements for supported pillar.
  • Research and respond to client inquiries in coordination with internal and external onshore and offshore teams
  • Client delivery support providing timely and accurate reporting and creating and delivering insights to clients with Key Performance Indicators (KPIs) and Service Level
  • Agreements (SLAs)
  • Work with onshore and offshore client delivery teams to support data analysis, review inputs for accuracy, log and manage issues. Drive efficiency by continuously improving
  • business process and task automation
  • Encourage communication of new ideas, innovation, suggestions, and problems.
  • Review for appropriate action or implementation. Manage service quality issues related to service level achievement, performance, and delivery quality.

Required Skills & Qualifications
  • Minimum 10-12 years of experience in managing Oracle application support operations.
  • Bachelor’s degree from an accredited college/university; MBA or MIS from an accredited college/university is preferred
  • Deep understanding of endtoend financial process flows and accounting impacts.
  • Strong understanding of accounting concepts and financial controls.
  • Oracle EBS financial applications skills in AP, AR, GL, CM, iSupplier and specialized in Order to Cash and Procure to Pay cycles.
  • Microsoft Office (Excel & PowerPoint) skills
  • Strong attention to detail with a high level of accuracy and written and oral communications skills and the ability to articulate ideas effectively
  • Excellent written and verbal communication, facilitation, and presentation skills
  • Ability to travel as necessary.

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