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Tool & Equipment Delivery HGV Driver (Class 2)

THX LtdBedford, England🇬🇧United Kingdom

Why this role stands out

Thrive as a valued HGV Class 2 Driver at THX Ltd, where you'll be instrumental in delivering exceptional customer experiences and ensuring timely equipment distribution in a dynamic and growing industry. This role is perfect for a detail-oriented and customer-focused professional with a Class 2 license, offering a hybrid work environment and opportunities for career advancement within a reputable company. Apply today to join a team committed to excellence and growth!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationBedford, England, United Kingdom

Job description

We are looking for a Customer Delivery Operative – HGV Class 2 to deliver goods to customers, whilst also providing an excellent customer service experience. Are you looking to become a part of a team that is transforming customer experience in a growing industry?

In this role, you will:

  • Take pride in being responsible for ensuring customers receive the hire equipment they have ordered or collected, on time and in a positive, friendly manner
  • Ensure we meet our target of 98% on-time delivery
  • Resolve problems promptly, communicating with customers and colleagues as needed
  • Load and unload THX’s hire equipment using appropriate lifting equipment and manual handling techniques
  • Follow safe working processes while driving and loading/unloading.

YOU MAY ALSO:

  • Communicate with colleagues in other departments to ensure customer requirements are met
  • Operate THX’s delivery IT system, updating the system data and taking pictures of equipment
  • Raise issues and opportunities to improve the THX operations
  • Identify sales opportunities while travelling and report these back to the sales team
  • During quieter periods, you may be required to support our Warehouse and/or Workshop department.

The full-time schedule ranges from start times between 5:00am-7.30am, Monday to Friday.

IT IS ESSENTIAL THAT YOU HAVE:

  • Experience in providing excellent customer service
  • A valid, clean UK HGV Class 2 licence and up-to-date CPC
  • Experience in driving and delivering goods
  • Familiarity with IT and navigation systems.

You will also ideally have a current IPAF licence.

THX is no ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities. Benefits include:

    • Recharge with 25 Days Holiday (with Bank Holiday’s on top).
    • Need a little more time off, or would extra cash suit you better? Our Annual Leave Buy & Sell Scheme gives you the flexibility to choose what works best for you each year.
    • Looking after your future with a Company Pension.
    • Special recognition and rewards incentives.
    • Employee Assistance Programme
    • A great opportunity to join an expanding team.
    • Paid overtime.
    • Free on-site parking.
    • Good quality PPE and uniform provided.

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ApplyOr apply on THX Ltd's site