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Full timeCustomer Service

Inbound SDR

PangramlabsBrooklyn🇺🇸United States

Why this role stands out

This Inbound SDR role at Pangram Labs offers a competitive salary and significant career growth potential within a company at the forefront of AI detection technology. You'll thrive here if you're a driven individual eager to develop your sales skills and contribute to innovative solutions protecting authenticity. Apply today to join a mission-driven team and advance your career in a dynamic, early-stage environment.

Quick overview

Salary$75k - $100k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationBrooklyn, United States
Generative AI

Job description

A Note on applying to Pangram:

At Pangram, we firmly believe that genuine human expression, and our ability to communicate with each other online and through the written word, is a fundamental right- and a value worth preserving.
Please don't use AI to answer any of the questions as part of your application - we want to hear from you!

About Pangram Labs

Pangram Labs’ mission is to protect authenticity and preserve human connection in the context of the generative AI era. We build the world’s best AI detection systems. We publish research on state-of-the-art AI detection techniques and algorithms and build products to bring our technology into people's daily lives. We provide tools for individuals, institutions and companies to detect the use of AI in written content.

Pangram is a recognized thought leader in the space of AI detection. Our CEO & Co-founder Max Spero has been named as one of Time Magazine’s 100 Most Influential People in AI and Pangram has been named one of Time’s Best Inventions of 2026.

We are looking for high agency, mission-driven, and passionate builders to join our team!

About the Role

As a Sales Development Representative at Pangram Labs, you will manage inbound interest from the website, conferences, B2C product use, and other channels. You likely have some experience as an outbound or inbound SDR or BDR and can come in to contribute immediately. You should be commercially sharp, comfortable learning a technical product, and able to operate independently within an early-stage company. We are looking for candidates who are looking to learn and grow in an Account Executive role over time.

This is a full-time, on-site role in our Brooklyn office reporting to our VP of Sales.

What You'll Do

  • Qualify inbound opportunities

  • Conduct discovery calls

  • Understand each prospect’s needs, buying process, and decision criteria

  • Keep disciplined about keeping our sales data up to date

  • Partner with AEs during opportunity handoffs

  • Help improve Pangram’s sales messaging and processes

  • Share customer and market feedback with internal stakeholders

Qualifications

You are a great candidate for this role if you have:

  • Experience interacting with prospects and customers

  • A strong work ethic and independently motivated

  • Discovery and relationship-building skills

  • Clear and confident written and verbal communication

  • High level of organization and follow-through

  • The capacity to learn a technical and data-oriented product

  • The ability to work with urgency without sacrificing quality

  • An interest in working within an early-stage company

Strongly Preferred

  • Experience as an SDR

  • Experience conducting discovery calls or product demonstrations

  • Exposure to AI, SaaS, publishing, media, APIs, or enterprise software

Compensation

  • $75,000 - $100,000 OTE

  • Uncapped commissions

  • Equity

  • Comprehensive health, dental, and vision benefits

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