Process Associate required for Inbound Technical Support Process in BPO

Adeeba e-Services Private Limited

Adeeba E services Pvt Ltd provides 24*7 Technical Support to UK/USA customers regarding printers, routers, emails. and also provide website development services to national and International Business

Greetings From Adeeba E Services Pvt Ltd!!

Hurry UP!!!! We Have Huge Opening for US Inbound Tech Support!!!!

Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidate Profile:

· Must Have Experience in Outbound Tech Support for more than 6 months-1 year

· Must know how to close their own calls.

· Must have good convincing and sales skills.

· Salary:Rs.15,000-22,000/month(fixed)+Huge Incentives

· Shift : US Shift

· Working Days: 6 days(Fixed Sunday Off)

Benefits and facilities:

· Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

· 24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

· Spot Incentives

· No Extension of Shift Timings

· Medical benefits

Contact Ayesha (HR) 9051449800

need good communication skill

flexible for night shift