Business Intelligence Specialist

Job#: 3052589
Job Description:
Business Intelligence Specialist
Location: Alexandria, Virginia (Fulltime Onsite)
Role Overview:
Our organization is seeking a Business Intelligence Specialist to help build an executive-level dashboarding experience. In this role, you will use Grafana to integrate data from ServiceNow, Splunk, and other operational systems to support real-time observability across the organization. You will lead the buildout of a centralized Grafana dashboarding environment to support executive-level visibility and operational monitoring, transitioning from existing Power BI solutions.
Responsibilities:

• Design, develop, and optimize an executive dashboard in Grafana to enhance and improve existing views.
• Collaborate with technical and business stakeholders to gather requirements and define meaningful KPIs, metrics, and dashboard insights.
• Build and configure back-end integrations between Grafana and multiple data sources, including ServiceNow and Splunk.
• Build and implement Grafana dashboards that monitor systems, performance, application health, and key KPIs.
• Optimize dashboard user experience by ensuring visualizations are intuitive, actionable, and aligned with stakeholder needs.
• Provide technical expertise for assessing, enhancing, and maintaining existing dashboard solutions.

Required Qualifications
Education: Bachelor's Degree is required.
Clearance: Must be eligible to obtain and maintain Top Secret/SCI Clearance.
Experience: 3-5 years of relevant experience in web development, dashboarding, data visualization, or systems integration. Experience with dashboard development (design, build, and optimization) and data source integration is needed. Experience working with executive-level dashboards is also required.
Technical Skills: CompTIA Security+ certification is required, or must be obtained within a few months of starting. Candidates should have experience setting up and configuring dashboards that ingest data from multiple sources and familiarity with HTTP APIs.
Other: This is a full-time position working 100% on-site, Monday-Friday.
Preferred Qualifications

• Experience with ServiceNow and Grafana is desired.
• Knowledge of SQL and scripting languages such as Python or JavaScript is desired.
• Experience with DevOps tools and cloud monitoring platforms is desired.
• Knowledge of integrating with or visualizing from ServiceNow or Splunk is beneficial.
• An understanding of real-time monitoring use cases is helpful.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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