Membership Manager

Membership Manager | Saint Ann, MO, United States | Hybrid This employer is a highly reputable fitness organization that is passionate about changing lives through fitness. They foster a dynamic and team-oriented environment where individuals can combine their love for fitness with a rewarding career. The Role • Lead and mentor a team of Membership Advisors to achieve sales goals and provide exceptional member experiences. • Drive team performance through effective coaching, training, and continuous feedback to enhance sales and customer service skills. • Oversee recruitment, interviewing, and hiring of new Membership Advisors in partnership with the Talent Acquisition team. • Ensure optimal team scheduling for coverage and maximum production, while fostering a positive and collaborative work environment. • Monitor Key Performance Indicators (KPIs) to ensure individual and team membership sales objectives are met or exceeded. • Uphold the company's mission of being "Member Obsessed Fitness Professionals" in all member, guest, and prospect interactions. What You'll Need • Proven experience in sales management, preferably within the fitness or a related industry. • Strong leadership and team-building skills with a track record of developing successful sales teams. • Excellent coaching and training abilities, with a focus on improving sales techniques and customer service. • Ability to analyze performance data and implement action plans to close sales gaps. • Solid understanding of sales processes, lead generation, and customer relationship management. • Exceptional communication and interpersonal skills to engage effectively with team members and management. What's On Offer • Opportunity to work in a dynamic and fun fitness environment. • Be part of a supportive team dedicated to fitness and personal growth. • Develop your leadership and sales management skills within a growing organization. • Contribute to a mission-driven company focused on well-being and member success. Apply via Haystack today!