Manufacturing

Teamleitung (m/w/d) Service Monteure

Carglass GmbHDelmenhorst, Niedersachsen🇩🇪Germany

Why this role stands out

This leadership role at a highly reputable company offers significant growth potential and the chance to master essential operational and customer service skills. You'll thrive if you're a detail-oriented and customer-focused individual eager to lead a dedicated team in a dynamic, hands-on environment. Apply today to take the next step in your automotive career!

Quick overview

SeniorityLeader

Work modeOn Site

LocationDelmenhorst, Niedersachsen, Germany

Inventory Management

Job description

Teamleitung (m/w/d) Service Monteure | Delmenhorst, Germany | On-site

We are the leading experts in vehicle glass repair and replacement in Germany, with a strong reputation for safety, reliability, and quality. Our extensive network of service centers and mobile units allows us to make a difference through exceptional dedication and customer focus.

The Role

Lead a team of service technicians in the repair and replacement of vehicle glass, including ADAS calibration.
Take on the role of "Operations Manager (HWK)" overseeing technical aspects, adherence to company standards, and daily operational planning.
Provide excellent customer service from order intake to vehicle handover, advising and supporting clients.
Manage invoicing, customer payments, and the scheduling and processing of incoming orders.
Ensure quality assurance measures are implemented, conduct inventory management, and maintain audit-relevant standards.

What You'll Need

Completed vocational training in a trade, preferably with several years of experience as a master car mechanic, car mechatronics technician, car mechanic, or body shop technician.
Willingness to complete the proficiency test or already hold the "Operations Manager (HWK)" qualification.
A strong commitment to our company values and inclusivity.
A valid driver's license (Class B), good German language skills, and PC proficiency for administrative tasks.
Excellent customer service orientation and strong communication skills.
Ability to work effectively in a team, independently, and with a collaborative, trusting attitude.

What's On Offer

A competitive starting salary for trained professionals, plus bonuses for operational leadership and additional responsibilities.
Attractive annual bonuses for vacation and Christmas.
Generous paid time off, including special leave and sabbatical options.
Various benefits such as vehicle leasing, mobility allowances, and contributions to retirement plans.

Apply via Haystack today!