Teamleitung (m/w/d) Service Monteure

Teamleitung (m/w/d) Service Monteure | Delmenhorst, Germany | On-site We are the leading experts in vehicle glass repair and replacement in Germany, with a strong reputation for safety, reliability, and quality. Our extensive network of service centers and mobile units allows us to make a difference through exceptional dedication and customer focus. The Role • Lead a team of service technicians in the repair and replacement of vehicle glass, including ADAS calibration. • Take on the role of "Operations Manager (HWK)" overseeing technical aspects, adherence to company standards, and daily operational planning. • Provide excellent customer service from order intake to vehicle handover, advising and supporting clients. • Manage invoicing, customer payments, and the scheduling and processing of incoming orders. • Ensure quality assurance measures are implemented, conduct inventory management, and maintain audit-relevant standards. What You'll Need • Completed vocational training in a trade, preferably with several years of experience as a master car mechanic, car mechatronics technician, car mechanic, or body shop technician. • Willingness to complete the proficiency test or already hold the "Operations Manager (HWK)" qualification. • A strong commitment to our company values and inclusivity. • A valid driver's license (Class B), good German language skills, and PC proficiency for administrative tasks. • Excellent customer service orientation and strong communication skills. • Ability to work effectively in a team, independently, and with a collaborative, trusting attitude. What's On Offer • A competitive starting salary for trained professionals, plus bonuses for operational leadership and additional responsibilities. • Attractive annual bonuses for vacation and Christmas. • Generous paid time off, including special leave and sabbatical options. • Various benefits such as vehicle leasing, mobility allowances, and contributions to retirement plans. Apply via Haystack today!