CTP Performance Manager

• Shape performance insights across CTP and personal injury schemes
• Lead a team of performance and claims specialists
• 6-month Contract opportunity, based in Sydney or Brisbane

About the Role

As CTP Performance Manager, you will establish the performance framework and reporting rhythm across the CTP business. You will connect financial results with operational performance, providing clear insights for business leaders and executive stakeholders. Leading a team, you will strengthen reporting, presentation and decision-support capability. This max-term role offers an immediate focus on budgets, forecasting and financial year planning, while supporting broader portfolio, claims and strategic initiatives.

What You'll Do

• Establish and maintain performance frameworks, reporting rhythms, targets and dashboards across CTP and personal injury claims.
• Lead budgeting, forecasting and performance target setting across schemes and distribution channels.
• Analyse financial and operational drivers, including risk mix, claims performance, expenses and CTP gross written premium.
• Provide clear performance insights, papers and decision support for senior and executive stakeholders.
• Develop financial models, benefit assumptions and monitoring approaches for strategic and operational initiatives.
• Lead and coach three Senior Advisors CTP and three Claims Performance Specialists.

What You'll Bring

• A tertiary qualification in Business, Finance, Commerce, Accounting or a related field.
• Strong management accounting, financial analysis or portfolio performance experience within a complex organisation.
• Experience delivering budgets, forecasts, performance targets, management reporting and decision support.
• The ability to translate complex financial and operational information into clear, practical insights.
• Proven experience leading analytical professionals and improving reporting, communication and presentation capability.
• CTP or statutory insurance experience is desirable, although strong transferable experience will be considered.

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 900+ retailers, Fitness Passport, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact Annette_Frasca@suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.