Internal Comms Manager

Reports to Senior Communications Manager

• Would you like to join an award-winning leader in global music rights management?
• Are you strong at creative writing and developing impactful campaigns?
• Do you have experience with a membership organisation and stakeholder engagement?

My client is looking for an experienced professional responsible for creating a wide range of materials, gathering stories and updates from colleagues, and supporting teams to create effective communication for use across multiple channels. This covers member and internal communications focussed on delivering excellent customer experience to members, licensees, and stakeholders.

Key responsibilities:

• Lead the creation and distribution of key member communications, ensuring content is relevant and focused on improving the member experience
• Plan and coordinate internal campaigns and initiatives, including leadership updates, wellbeing activity, and people programmes
• Manage the delivery of internal communications across channels including email, intranet, Teams and live events
• Own the internal communications plan and calendar and ensure messaging consistency across internal and external channels
• Measure the effectiveness of both member and internal communications activities

Key skills and experience:

• Experience in a people-focused, membership or values-led organisation
• Strong planning and prioritisation skills, with experience managing a communications calendar, multiple stakeholders and competing deadlines
• Hands-on and delivery-focused
• Excellent writing skills