Forward Deployed Engineer

About the Role

Join a team delivering AI and automation solutions directly within enterprise customer environments. You will take deployments from discovery through go-live, helping customers improve operational workflows with AI agents connected to real business systems.

What You'll Do

• Own customer delivery from kickoff and scoping through implementation, go-live, and ongoing iteration.

• Map customer workflows, identify automation opportunities and process issues, and determine blockers.

• Translate business logic into agent behavior, including actions, decision rules, exception paths, and fallbacks.

• Configure and deploy agents connected to ERPs, portals, spreadsheets, email, APIs, and other customer tools.

• Write integration code, scripts, and prototypes, then debug production systems and improve outcomes.

• Build relationships with customer stakeholders, lead working sessions, and guide scope toward measurable business impact.

• Document reusable patterns and runbooks, and share recurring workflow insights with Product and Engineering.

What We're Looking For

• Five to eight years of experience in forward deployed engineering, applied AI, technical consulting, or a similar hands-on delivery role.

• Evidence of shipping agentic AI systems in customer environments and owning delivery from scoping through go-live.

• Hands-on skills with LLMs, agent frameworks, prompt engineering, evaluations, MCP, RAG, and APIs.

• Integration experience with Python, JavaScript or TypeScript, SQL, REST APIs, JSON, and webhooks.

• Customer delivery or startup experience beyond pre-sales, demos, or advisory work, with a focus on individual contributor responsibilities.

• Strong customer-facing communication and the ability to connect technical work to business outcomes.

• Operationally complex domain experience, such as retail, e-commerce, consumer goods, supply chain, manufacturing, or logistics, is valuable.

• Based in the UK, authorized to work without visa sponsorship, and willing to travel frequently to customer sites across the UK and EU, approximately three days per week during active deployments.

Compensation & Benefits

Salary: €110,000 to €200,000 annually. Visa sponsorship is not available.

Location

Remote within the United Kingdom, with frequent travel to customer sites across the UK and EU.