Technical Sales Advisor

Technical Sales Advisor
Salary: 30,000 to 35,000
Hours: Monday to Friday 8am to 5:30pm
Location: Strood

About Your New Company
We are recruiting on behalf of a well-established specialist supplier of hydraulic hoses, fittings and associated hydraulic products, supporting customers across a wide range of industrial and engineering applications. The business provides a comprehensive range of products and technical solutions, combining product expertise with a strong focus on customer service and reliable supply.

This is an excellent opportunity to join a growing technical organisation where you will work closely with customers to understand their requirements, provide product advice and help deliver the right hydraulic solutions for their applications.

Key Responsibilities

• Manage customer enquiries via telephone, email, website and live chat, providing professional and timely support.
• Understand customer requirements, provide technical advice and recommend suitable products and solutions.
• Prepare quotations, process orders and follow up enquiries accurately to maximise sales opportunities.
• Develop existing customer relationships while identifying opportunities for new business, upselling and cross-selling.
• Liaise with suppliers and internal teams to source products and ensure orders are fulfilled efficiently.
• Maintain accurate CRM records and support continuous improvement through customer feedback and effective administration.

Skills & Experience Required

• Previous experience in technical sales, internal sales, customer service or a similar commercial role.
• Excellent verbal and written communication skills, with a confident and professional approach to customers and suppliers.
• Strong organisational skills, attention to detail and the ability to manage competing priorities in a busy environment.
• Confident using Microsoft Office, CRM systems, email and other online platforms.
• Commercially aware, numerate and proactive, with strong problem-solving and negotiation skills.
• Experience within hydraulics, pneumatics, engineering or an industrial environment would be advantageous, although not essential.

Benefits

• Competitive salary
• Annual leave plus bank holidays
• Company pension and wellbeing support
• Employee benefits and rewards platform
• Cycle to Work and volunteering schemes
• Full training and ongoing career development

Next Steps
If you're an experienced Technical Sales Advisor looking for your next opportunity within a technical or engineering-led environment, apply today for more information.