Quick overview
Job description
About the Role
Join a team delivering AI-powered workflow automation for enterprise customers. You will own strategic deployments from initial scoping through production scale, aligning customer stakeholders and delivery teams to achieve measurable outcomes.
What You'll Do
Own enterprise customer relationships and commercial engagements, from pilot scoping and negotiation through expansion.
Understand customer processes, align stakeholders, and define success measures before deployment begins.
Lead cross-functional delivery teams, including engineers, through pilots and production rollouts.
Navigate complex customer organizations, manage change and blockers, and keep executives aligned.
Identify opportunities to expand successful deployments across customer operations.
What We're Looking For
Typically 3 to 7 years of experience spanning strategy consulting, enterprise deployment, enterprise sales, go-to-market, business operations, or product management.
Direct experience owning enterprise customer relationships and commercial targets, such as pilot conversion, expansion, or renewals.
A record of leading end-to-end deployments, delivering pilots against measurable success criteria, and scaling solutions into production.
Experience navigating complex organizations and aligning operational stakeholders through executive leadership.
Strong project delivery, commercial judgment, and stakeholder management skills, with a history of sustained roles.
Technical fluency to assess implementation progress and engage with engineers on AI systems and workflow automation, without needing to be an engineer.
Compensation & Benefits
Base salary: $160,000 to $250,000 USD annually. Visa sponsorship is available.
Location
On-site in San Francisco, California, or New York City, New York. Candidates should be based in or willing to relocate to one of these locations.