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Appointee and Deputyship Caseworker

East Sussex County CouncilEastbourne🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationEastbourne, United Kingdom

Job description

Do you want to make a positive difference to vulnerable people’s lives?

If you do, we have an exciting opportunity in the Appointee & Deputyship Team (ADT) of Adult Social Care (ASC), for an Appointee & Deputyship Team Case Worker.

As a Case Worker you will be supporting adults to manage their finances and make decisions in their best interests.

You will review clients’ finances, including benefits and income applications, payment of bills and expenses.  The role also includes administrative duties, including, but not limited to, post, emails, and telephone calls.

We are looking for candidates who:

  • Have effective communication skills and ability to build positive relationships with vulnerable adults, families and partner organisations.
  • Are highly organised and able to manage a varied workload across multiple cases.
  • Can adapt quickly to changing priorities and make informed decisions when faced with competing demands.
  • Have strong numerical skills and are comfortable working with financial information.
  • Can work accurately and remain focused when dealing with detailed and sometimes complex tasks.
  • Enjoy working as part of a supportive team and sharing knowledge with colleagues.

Please download the Job Description and Person Specification for more information.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

For guidance on how to write an application see our how to apply page.

Interviews will be carried out in person at St. Mary's House, Eastbourne unless you request a virtual interview. Interviews will be taking place the week of 30 November 2026. Specific dates to be confirmed. If you are unavailable this week, please let us know and we may be able to schedule an alternative interview date.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details. 
In the Appointee & Deputyship Team, every day you’ll make a real difference to the lives of vulnerable adults, ensuring their finances are managed safely and with dignity. You’ll be supported by an experienced, friendly team and have access to professional training, including national accreditation with the Association of Public Authority Deputies.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

For an informal discussion about this role, please contact:

Hazel Harris, Team Leader at hazel.harris@eastsussex.gov.uk or 07701 394721 or Lily Hoyland, Team Leader at lily.hoyland@eastsussex.gov.uk or 07762 001235

"One of the best things about working for East Sussex is the opportunity to develop yourself and grow."

Thomas, Business Intelligence Developer

For a team that supports you, choose East Sussex!

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ApplyOr apply on East Sussex County Council's site