Jira Administrator

Role: Jira Administrator

Location: Austin (Texas)

Mandatory Skills: Automation, Scripting & Agentic AI

Key Responsibilities

• Jira Platform Administration

o Manage and evolve Jira Cloud configurations (projects, workflows, schemes, permissions, automation rules)

o Ensure platform scalability, governance, and alignment with enterprise operating models

• Workflow Design & Automation

o Design and implement end-to-end workflows aligned to intake, triage, delivery, and reporting

o Build advanced automations to reduce manual intervention and improve cycle time

• Scripting & Integration

o Develop and maintain scripts using tools such as:

• ScriptRunner (Groovy)
• REST APIs (Jira, GitHub, ServiceNow, etc.)

o Enable integrations across toolchain (Jira GitHub, Jama, CRM, internal systems)

• Agentic AI Enablement

o Design and implement AI-assisted workflows and decision agents, including:

• Intelligent triage assignment
• Automated work classification and routing
• Context-aware recommendations (priority, ownership, dependency mapping)

o Partner with AI teams to operationalize agent-based automation within Jira workflows

Required Qualifications

• 10+ years of experience as a Jira Administrator (Cloud preferred)
• Deep expertise in:

o Workflow configuration, schemes, and permissions

o Jira Automation / Automation for Jira

• Strong scripting experience:

o Groovy (ScriptRunner), Python, or similar

o REST API integrations

• Experience with toolchain integrations (e.g., GitHub, CI/CD systems)
• Proven ability to manage multi-team / multi-org Jira environments.