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Operations & Project Management

Product Owner / Business Analyst

Reuben Cooley IncTampa, FL🇺🇸United States

Why this role stands out

Leverage your deep KYC and client onboarding expertise in this hybrid Product Owner/Business Analyst role, where you'll drive impactful solutions and refine critical processes within a reputable financial services company. This opportunity is ideal for a mid-senior BA who thrives in collaborative environments, enjoys continuous process improvement, and seeks to develop their skills within a dynamic team. Apply today to contribute to essential operational advancements and experience rewarding career growth.

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationTampa, FL, United States
ScrumAgileConfluenceJiraRequirements GatheringStakeholder Management

Job description

Role Overview
We are looking for an experienced Business Analyst with strong KYC experience to work with business stakeholders, compliance teams, and technology teams to deliver KYC and client onboarding solutions.
Key Responsibilities

  • Gather, analyze, and document business requirements for KYC and client onboarding processes.
  • Work closely with Compliance, AML, Risk, Operations, and Technology teams.
  • Define BRDs, FRDs, user stories, process flows, and functional specifications.
  • Analyze and improve KYC/CDD/EDD processes and workflows.
  • Support customer onboarding, periodic reviews, remediation, and KYC data management.
  • Identify process gaps, risks, and opportunities for automation and optimization.
  • Coordinate with development and QA teams throughout the SDLC.
  • Support UAT, defect analysis, and business validation.
  • Ensure solutions align with regulatory and internal compliance requirements.

Required Skills

  • 5+ years of experience as a Business Analyst in Banking/Financial Services.
  • Strong hands-on experience in KYC / Client Onboarding / AML / CDD / EDD.
  • Strong requirements gathering and documentation skills.
  • Experience with BRD, FRD, User Stories, Process Flows, and UAT.
  • Good understanding of banking operations, compliance, and regulatory processes.
  • Excellent stakeholder management and communication skills.
  • Experience working in Agile/Scrum environments.

Preferred

  • Experience with KYC platforms, client lifecycle management, or regulatory technology.
  • Knowledge of SQL, data mapping, APIs, and system integrations.
  • Experience with JIRA/Confluence or similar tools.

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