IT Support

IT Asset Depot Technician Job Description

KEY DUTIES and RESPONSIBILITIES

1. Assist with receiving and inspecting laptops and desktop equipment delivered to the depot. Document receipt of goods into spreadsheets for upload to asset management systems.
2. Inspect shipments of materials, equipment and supplies received to ensure compliance with purchase order specifications. Identify and reports shortages, damages, and other discrepancies.
3. Update the asset management system for acquisitions, transfer, and dispositions of all IT assets.
4. Image computers that are returned for reissue
5. Install drivers and profiles for New Users
6. Ship equipment to New Users as required
7. Maintain IT asset inventory records and files in accordance with Asset Management policies and procedures.
8. Plan, coordinate and conduct periodic physical inventories audits of warehoused items.
9. Use scanning devices, bar code technology and spreadsheets to record physical inventory items for audits.
10. Maintain records of transactions and use of equipment and services.
11. Deliver and pick up packages from loading docks
12. Coordinate the disposal of unused, depreciated, damaged or surplus inventory.
13. Perform other duties as assigned that support the overall objective of the position.

WORKING CONDITIONS

Environment:

1. Office and warehouse environment

Physical demands:

1. Sufficient physical ability and mobility to work in an office/warehouse setting.
2. To stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist.
3. To lift, carry, push, and/or pull light to moderate amounts of weight of 10 – 50 pounds
4. To operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.
5. To communicate both verbally and in writing to exchange information