Retail Sales Manager

Retail Sales Manager | Edinburgh, IN, United States | Hybrid

We're hiring on behalf of a leading North American apparel retailer specializing in clothing for babies and young children. This company is known for its commitment to quality and its strong, close-knit culture, investing in employees through comprehensive training and development programs. They strive to create a work environment that feels less like a job and more about fostering connections with customers, teams, and families, prioritizing teamwork, flexibility, and growth.

The Role

• Serve as the primary point of contact for customers, introducing new products and assisting families through various stages of childhood.
• Foster a welcoming, safe, and inclusive environment for both employees and customers.
• Become an expert on the company's brands, styles, features, and benefits to guide customers.
• Coach team members on service standards and omni-channel experiences to drive success.
• Lead and execute specific business focus areas with detailed planning and follow-through.
• Perform supervisor responsibilities as a Leader on Duty, driving results and resolving customer concerns effectively.

What You'll Need

• A positive, solutions-oriented mindset with effective communication skills.
• Ability to manage multiple tasks efficiently and proficiently use computer and technology tools.
• A high school diploma or GED.
• Experience in retail sales or a related customer-facing role is beneficial.
• A collaborative spirit and the ability to contribute to a positive team dynamic.

What's On Offer

• Flexible scheduling options to help balance work and personal life.
• Benefits package including mental health support, employee discounts, and referral bonuses.
• Access to tuition-free educational programs for GED, bachelor's degrees, or English language learning.
• Opportunities for professional and personal development to support career growth.

Apply via Haystack today!