Service Technician I

Service Technician I | Kensington, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, dedicated to protecting, connecting, and optimizing businesses globally. With a strong commitment to client experience and a mission to make the world a safer place, they leverage technology and expertise to deliver unparalleled security services. They are seeking a skilled technician to join their dynamic team.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues both individually and collaboratively.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately using a digital change control system.
• Produce high-quality technical documentation for both technical and non-technical audiences.

What You'll Need

• High School diploma or equivalent.
• C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, intrusion, and fire alarm systems.
• Familiarity with network communications and IP addressing.
• Proficiency in Microsoft Office Suite.
• Excellent problem-solving, analytical, and communication skills.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including medical, dental, vision, and life insurance.
• 401K with a generous match.
• Paid time off for vacation, holidays, and sick leave.
• Opportunities for exceptional career growth.

Apply via Haystack today!