Why This Role Stands Out
This hybrid Site Reliability Engineer role offers a fantastic opportunity to lead a critical migration, significantly enhancing incident management and production monitoring for a reputable company. If you thrive on technical challenges and enjoy developing robust SRE solutions, this position will allow you to expand your expertise in cutting-edge tools and collaborate with a forward-thinking team. Apply now to shape the future of their operational excellence!
Quick Overview
Job Description
Charlotte, NC
Full Time
Job Description
We are seeking an experienced Senior Site Reliability Engineer to lead the migration from Moogsoft AIOps to PagerDuty, ensuring seamless incident management, alerting, and production monitoring.
Key Responsibilities
Lead the migration from Moogsoft to PagerDuty.
Integrate monitoring tools such as Datadog, New Relic, Splunk, and AWS CloudWatch with PagerDuty.
Configure event orchestration, alert deduplication, suppression, and routing rules.
Implement on-call schedules, escalation policies, and automated incident response workflows.
Integrate Slack and Microsoft Teams for ChatOps and incident collaboration.
Develop runbooks, documentation, and train engineering teams on PagerDuty best practices.
Ensure continuous production monitoring throughout the migration.
Required Skills
Strong hands-on experience with PagerDuty architecture, configuration, event routing, and integrations.
Familiarity with Moogsoft AIOps, event ingestion, clustering, and Situation Room.
Experience with Datadog, New Relic, Splunk, and AWS CloudWatch.
Proficiency in Python, Bash, or Go for API integrations and automation.
Strong knowledge of SRE practices, incident management, and alert optimization.
Preferred Skills
Terraform and Infrastructure as Code (IaC).
Experience with production monitoring migrations and ChatOps integrations
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