Inbound Customer Service Representative

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

Inbound Customer Service Representative

Amarillo, TX, USA

12.00-13.20$

Title: Inbound Customer Service Representative

Location: 7901 Wallace Blvd
Amarillo, TX 79124

The pay rate for these long-term opportunities is $12.00/hour ($13.20/hour for shifts starting after noon). Hours of training are 8am - 4:30pm for approximately 6 weeks.

Job description:

BCBS TMG Health Customer Service Representative, Amarillo, TX

As a Customer Service Representative, you will be assisting healthcare subscribers with their yearly enrollment and answering other health insurance questions. This opportunity requires intelligence, compassion and the ability to communicate well. You will be taking inbound calls and occasionally researching information and returning a call. NO SALES! Upon completion of training, you will be assigned an eight or ten hour shift starting as early as 7 a.m. or one ending as late as 10 p.m. Alternative shifts may be chosen after seniority is established. There will be an opportunity for some mandatory overtime. Occasional weekend and holiday work is required during the peak season.
The ideal candidate will have prior Customer Service experience via phone or in person. A background check and drug screen will be required.

Kelly Services is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.

We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com.