Quick Overview
Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia
CRM
Job Description
Austin Group is seeking a General Manager - Customer & Digital to lead our customer growth and digital commerce agenda across Gazman, Cable and Perri Cutten. You will unify eCommerce, CRM, loyalty, marketing and customer service into a high-performing function reporting to the CEO.
You will drive acquisition, retention, lifetime value and Customer 360, while shaping AI-enabled experiences and omnichannel capabilities to deepen loyalty and profitability.
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