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Tech Product Analyst (ServiceNow SAM)

System OneMerrifield, VA🇺🇸United States

Quick overview

Salary$65/hr
SeniorityMid Senior
Work modeHybrid
LocationMerrifield, VA, United States
ComplianceProcurementReconciliationServiceNow

Job description

Tech Product Analyst (ServiceNow SAM)
Location: Vienna, VA (Hybrid)
Position Type: 12 month+ Contract
Hourly Rate: $65/hr. W2. Benefits available
Key qualifications include:
  • Strong experience with ServiceNow, including Software Asset Management and related platform capabilities.
  • Comprehensive knowledge of Software Asset Management lifecycle processes, including:
  • Software Products and Models
  • Software Entitlements and License Management
  • Software Contracts and Renewals
  • License Reclamation and Optimization
  • End-of-Life (EOL)

Technical Skills & Qualifications:
  • Experience administering and optimizing ServiceNow Software Asset Management (SAM Pro) solutions.
  • Working knowledge for software license management and compliance.
  • Proficiency with enterprise endpoint and discovery tools such as Microsoft SCCM, JAMF, and Discovery platforms.
  • Ability to develop and analyze reports, dashboards, KPIs, and metrics to support software governance and decision-making.
  • Strong analytical skills with experience in data validation, reconciliation, license compliance, and software optimization initiatives.
  • Knowledge of software asset lifecycle management, including procurement, deployment, utilization, reclamation, renewal, and retirement processes.

Education:
The ideal candidate will possess a Bachelor's degree in Information Technology, Business Administration, Finance, or a related field, along with demonstrated experience in Software Asset Management (SAM) and the ServiceNow platform.
Ref: #851-Rockville-S1

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