Logistics Lead

Key Responsibilities –

• Leadership & Team Management. Lead, coach, and develop a team of 20+ logistics professionals. Managing day-to-day activities of routers/planners & shipment coordinators.

• Manage workforce planning, cross-training, resource allocation, and coverage schedules. Drive employee performance, engagement, development, and succession planning.

• Handle operational escalations and ensure timely issue resolution. Client & Stakeholder Management and act as the primary point of contact for clients and internal stakeholders.

• Ensure delivery of KPIs, SLAs, and contractual commitments. Conduct Monthly Operating Reviews and present operational performance, risks, and improvement plans.

• Build strong partnerships with business, project, sourcing, finance, and logistics service providers.

Logistics Operations –

• Manage transportation planning and execution for domestic and international shipments. Monitor shipment status, vessel movements, ETA tracking, inventory availability, and fulfillment requirements.

• Ensure compliance with logistics quality, safety, trade regulations, and customs requirements.

• Drive supplier performance reviews and continuous improvement initiatives. Identify and onboard new carriers to support and oversee freight audit processes and supplier payment tracking.

Process Improvement & Transformation - Lead logistics transformation projects, process standardization, and knowledge of TMS like OTM / SAP /Blue Yonder etc.

Reporting & Analytics - Maintain logistics dashboards and operational performance reports. Analyze transportation, cost, quality, and service metrics to identify improvement opportunities.