Field Service Engineer

We're Hiring: Field Service Engineer & Senior Field Service Engineer

We're expanding our team and looking for two new engineers. Experience can range from lab-based LCMS/GCMS work through to full engineering PMs, repairs and fault investigation — if you have the right attitude, technical curiosity and strong work ethic, we want to hear from you.

About the Role

As a Field Service Engineer, you will support customers across the UK with the installation, maintenance and repair of analytical instrumentation. You will work primarily on multivendor LC, LCMS, GCMS and IC platforms systems, carrying out planned maintenance, diagnosing faults and delivering high-quality technical support both on-site and remotely. Full training on our processes, systems and Quality Management requirements will be provided.

Your Key Responsibilities

• Install, maintain and repair multivendor systems, including planned maintenance and reactive fault diagnosis.
• Provide on-site and remote technical support, producing clear service documentation and ensuring compliance with the Quality Management System.
• Build and maintain strong customer relationships.
• Deliver a high standard of quality with a keen eye for detail and accuracy, proactively identifying and reporting any quality issues.

Essential Requirements

• UK-based and eligible to work in the UK
• Valid UK driving licence.
• Minimum age 25 (required for company vehicle insurance)
• Strong problem-solving ability & high attention to detail
• Good IT literacy

Benefits

• Competitive rates of pay
• Continued training, support and career development
• Annual profit related bonus
• Company Car
• Pension scheme.
• 25 days holiday plus bank holidays

About Us

Total Analytical Solutions Ltd is an independent, customer-focused service organisation built on the belief that partnership delivers the best long-term results. Since 2016, we have become a trusted technical support provider for laboratories across the UK, specialising in Chromatography, Mass Spectrometry and Gas Generation systems.

From our base in Reading, Berkshire, we provide installation, planned maintenance, repair, requalification and disaster recovery support. Our engineers work across multivendor LC, LCMS, GCMS and IC platforms, delivering flexible, unbiased technical solutions tailored to customer needs.

We work closely with key OEM suppliers, ensuring we support a wide range of analytical instrumentation with strong technical competence, reliable service and up-to-date knowledge.