Quick overview
Job description
Job Title: Senior Servicenow Technical Lead/Architect
Location: Remote
Certifications Mandatory: CSA, CAD, SAM, Intergration Hub
Mandatory Skillset: ITAM,SAM
This is pretty Urgent and Critical Requirement
Responsibilities:
Software asset management (SAM) configuration
- Works with the customer's CIO team on SAM features, such as SAM Workspace and License Management, to identify priority capabilities.
- Delivers the Phase 1 entitlement plan for 24 in-scope products, the entitlement load, and a governance SOP for onboarding new software.
- Supports the SAM playbook covering the onboarding of new software products.
Discovery, integration and data
- Maps data from the customer's source systems and APIs, and confirms the source data is accurate enough to calculate compliance position and optimize usage.
- Integrates the in-scope products, including seven Microsoft products, 10 Adobe products, five custom SaaS publishers, and two SaaS products with ServiceNow-provided onnectors.
- Works from the install feed schedule and software-listing dependencies that the customer provides.
- Uses the integration path for each product, such as REST APIs, IntegrationHub, OAuth, or Azure AD, as listed in the change order
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