Sydney On-Site IT Technician - Systems & End-User Support

Fujitsu in Sydney, NSW, is seeking a Permanent Full Time IT Operations / Service Desk professional to monitor devices, resolve incidents, and support infrastructure per Account Plan. You will define criteria for infrastructure design, guide teams, and implement technical designs to meet service delivery within your area.

The role requires experience with incident management, system analysis, and creating technical documentation, with emphasis on SLAs and performance monitoring.