Director of Operational Intelligence & Predictive Analytics

Singtel GroupMelbourne, Victoria🇦🇺AustraliaPosted 13 Oct 2026

Why This Role Stands Out

This leadership role offers a fantastic opportunity to shape the future of predictive analytics and drive significant impact within a globally recognized company, empowering you to transition operations from reactive to proactive. You'll thrive here if you're a strategic leader passionate about leveraging advanced analytics to enhance customer and business outcomes, and we encourage you to apply to explore this exciting career growth.

Quick Overview

Seniority

Leader

Employment type

Full Time

Work mode

Hybrid

Location

Melbourne, Victoria, Australia

Root Cause Analysis

Job Description

Optus is seeking a senior leader for Operational Intelligence to drive strategy, roadmap, and maturity, shifting from reactive monitoring to proactive, predictive operations. You will lead capabilities in correlation, anomaly detection, root cause analysis, and predictive analytics, linking network events to customer and business impacts while aligning with AI and automation platforms.

The role focuses on governance, quality standards, and measurable outcomes, with a strong emphasis on