Quick Overview
Seniority
Leader
Employment type
Contract
Work mode
On Site
Location
Mason, OH, United States
Posted
9 years ago
Call Center
Job Description
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com
Job Title : Customer Service Rep
Job Location: 8990 Duke Drive, Mason, OH 45040
Duration : 3 months
Shift : Training – 8.30am - 4pm for 5 Weeks. Shifts any 8 hours from
8 AM – 10 PM, OT and Saturdays a possibility
Job Description:
- Receive and place telephone calls. Perform data entry and use software programs.
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
- Must document all calls and evaluate each account to determine if further research is necessary.
- Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
- Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
- Requires close attention to accuracy, performs independently, subject to practices and procedures.
CSR OR Call Center experience
Thanks & Regards,
Mahesh Kumar | Team Recruitment | Mindlance, Inc. |
W: 732 479 4523
Email: maheshk(at)mindlance(dot)com