Director, Operations Instructional Design

Title: Director, Operations Instructional Design

Location: Remote/ On w2
Duration: 06 Months Contract with possibility of extension

Must Have

• 5+ years designing and creating digital training programs
• AI
• Articulate Storyline 360, Adobe Captivate, and SCORM Cloud
• capability to maintain expertise with emerging technologies and standards, xAPI, and cmi5
• developed complex learning materials
• problem-solving skills, including using data to inform decisions and actions
• Vibe coding

Nice To Have

• digital learning to K-12 educators

In this role, you will:

Develop and Deliver Training, Templates, and Artifacts (40%)

• Create detailed design principles and templates for the team to use in creating individual training artifacts like webinars, live learning, async lessons and modules.
• Create complex training experiences and deliverables using tools like JavaScript extensions, xAPI, cmi5, and Blender.
• Plan, script, and build engaging, interactive, targeted, and efficient learning artifacts for internal Operations staff who support the delivery of College Board products and assessments.
• Create visual elements like graphics, exercises, videos, printables, and assessments to make artifacts engaging to learners.
• Use Articulate Storyline 360, Articulate Review SCORM Cloud, and PowerPoint to create and update training artifacts.

Learning Strategy and Standards (30%)

• Establish the Learning Experience Design COE to define standards, templates, and processes for learning design excellence.
• Partner with business leaders to ensure learning programs are measurable and linked to performance outcomes and customer experience improvements.
• Anticipates future learning needs by staying current with design trends and research. Balances prioritization and delivery of new strategies and approaches with current business needs.
• Leverage AI technologies to develop learning solutions that deliver high business value to materially transform Ops learning experiences
• Make necessary adjustments and add required elements (like closed-captioning) to ensure all artifacts are ADA compliant when required.
• Ensure final artifacts are compatible with organization’s LMS and broader knowledge management infrastructure.

Continuous Improvement and Evolve Content (30%)

• Deliver strategies that connect learning programs to business results using data and evaluation models to prove the impact and value of learning initiatives.
• Establish and monitor key learning performance metrics to measure and enhance business impact, using data to drive continuous improvement
• Implement feedback loops to gather user insights and measure satisfaction, leveraging this data for iteratively refining learning solutions
• Maintain governance processes for content updates in collaboration with SMEs and overall Knowledge and Learning Operations team.

About You

• Expertise in digital learning with 5+ years designing and creating digital training programs. Experience providing digital learning to K-12 educators is preferred but not required.
• Outstanding knowledge of emerging trends and best practice in digital learning
• Expertise in authoring and publishing systems, including Articulate Storyline 360, Adobe Captivate, and SCORM Cloud to create multimedia solutions is required.
• Proven capabilities to develop complex learning materials, including simulations, JavaScript extensions, and multimedia.
• Expertise in instructional technologies is required; operational experience with LMS technologies and capability to maintain expertise with emerging technologies and standards, xAPI, and cmi5.
• Adept problem-solving skills, including using data to inform decisions and actions  
• Excellent verbal and written communication skills
• Proven ability to build relationships and influence others to action
• A passion for supporting educational and career opportunities for millions of students  
• Excellent PowerPoint, Word, and Excel skills
• The ability to travel 4-6 times a year to College Board offices or on behalf of College Board business.
• Authorization to work in the United States