Apartment Maintenance Technician - Citigate Apartment Homes

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

We are hiring a Maintenance Technician to work onsite at our apartment community Citigate Apartments in Jacksonville, FL. 

Learn more about the community here: Citigate Apartments

AIR Communities utilizes industry-leading maintenance technology that helps technicians prioritize work orders, communicate efficiently, reduce administrative tasks, and resolve resident concerns quickly. Whether you're preparing apartments for new move-ins or troubleshooting maintenance requests, you'll have the tools and support needed to perform at a high level every day.

What We Offer

AIR offers attractive compensation packages that reward hard work and excellent customer service including:

• Budgeted hourly rate is between $19.00 and $22.00 per hour.  You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Monthly Customer Service Satisfaction Bonuses. Technicians who excel at consistently providing positive resident experiences can earn up to $250 per month.
• 50% Rent Discount available at any AIR Community! Option to live onsite with zero commute or at a nearby AIR Community.
• Career Growth Opportunities. AIR prefers to promote our own teammates whenever possible and provides training and development programs to help prepare you for what’s next.
• Additional Benefits listed below.

How We Support You

• Innovative technology helping you prioritize tasks and assist residents efficiently
• Fully stocked and organized shops reducing the time it takes to resolve issues (tools may be available onsite, varies by community)
• Supportive leadership and teammates
• Ascend: AIR’s newest maintenance development program customized to your individual career path to help you realize your potential and achieve your goals.

What You Will Do

• Deliver exceptional customer service to residents and support fellow team members
• Complete apartment turns and prepare homes for move-in readiness
• Diagnose, troubleshoot, repair, and replace components involving plumbing, electrical systems, appliances, HVAC equipment, and general building systems
• Complete service requests accurately, safely, and efficiently
• Assist with move-in and move-out inspections as needed
• Support vendor management and quality control efforts
• Provide technical guidance and training to less experienced technicians when applicable
• Maintain a safe work environment and respond to emergency maintenance requests, including scheduled on-call rotations

Who You Are

• You take pride in solving problems correctly the first time
• You deliver professional customer service and communicate effectively with residents
• You enjoy hands-on work and continuous learning
• You thrive in a fast-paced environment and manage multiple priorities effectively
• You are dependable, accountable, and contribute positively to team success

What You Have

• At least 2 years of maintenance experience, preferably in some form of facilities or building environment
• Proficient skills in at least two technical trades (plumbing, electrical, appliance repair, HVAC, carpentry, etc.)
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month).
• A reliable mode of transportation to respond to emergency service requests while on-call after hours.
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• 50% rent discount available at any AIR Community (a rental application is required, and certain exclusions apply).
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

What You Need to Know

Application Deadline:  The initial deadline for applications is 2/17/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.